FREQUENTLY
Asked Questions
Sculptures
Info
All the sculptures are designed and produced by the mexican artist Pieri and his team located in Veracruz, Mexico.
The sculptures are made with a mixture of resin, fiberglass and plastic reinforcements, which guarantees that the piece will be very resistant.
We have a different types of finishes, for example: Silver bath, candy dyes, automotive, acrylic and spray paints.
*To keep the exclusivity of our works of art, the production process is considered confidential.
You can find them on our website: pierigallery.com where you will find all the detailed information such as price, specifications, delivery date, etc.
Or you can contact us through our instagram @pierigallery
To buy a sculpture you need to contact the artist Pieri by mail, instagram or whatsapp. Our website only works as a product catalog, it is not an e-commerce.
In case the sculpture is not available for immediate delivery, it will need to be manufactured to order and the delivery time is usually 1-2 months, we know that it´s a long time, but keep in mind that all our works of art are 100% handmade with a lot of love and dedication.
*Normally we do not handle stock, we always limit the production of all our sculptures to guarantee exclusivity, the only way to know if there is any work of art for immediate delivery is by contacting directly the artist Pieri.
Yes, this means that the artwork has been created in limited quantities. For example, if the number is 20, only 20 sculptures will be in the world. As a result, the artwork will have a stronger value in the future.
Yes, all sculptures come with hand signed and numbered by the artist Pieri, also include a certificate of authenticity, it´s a leather folder with printed sheets that contain all the information of the work, for example: Name, size, year of manufacture, photographs, hallmarks, edition number and autographs.
*We recommend conserve the certificate of authenticity, because all Pieri Gallery sculptures are limited edition, which guarantees that in the future all works will increase in value and may be sold to any buyer or gallery at a higher price than it was purchased.
Yes, this service is only available for Pieri Gallery clients. If you require a personalized sculpture, contact directly the Pieri artist.
Quality and Warranty
Yes, when you receive your sculpture you have the claim to request to a full refund during the first 15 days without giving any reason.
The art sculptures sold at Pieri Gallery are manufactured especially for interiors, this guarantees that the quality will not be affected over time.
We do not recommend exposing them to the outside due to factors such as direct sunlight, humidity, dirt, etc. It has been proven that this tends to degrade the quality of the work over the years.
All of Pieri Gallery sculptures are handmade, which means that each piece will be unique and special. That means there may be some parts that won’t look exactly as pictured. This is because our works are not mass-produced in large factories, we use traditional processes to make each sculpture with love and dedication.
Our sculptures are made of a very resistant material, they are made with a mixture of resin, fiberglass and plastic reinforcements which will help prevent any piece breaking easily, if it receives a big bump, we recommend repair the sculpture using an epoxy glue.
Pieri Gallery sculptures are made for indoors, therefore they do not need any special maintenance, wipe it with a soft microfiber cloth when dust accumulates.
*Never use chemicals, cleaning solutions or stain removers to clean the sculpture.
*Avoid exposing the sculpture to chemicals such as spray fertilizers, insecticides, window washers, or other household products.
Yes, all the photos and videos are taken by the artist Pieri with a cell phone, we do not use professional equipment, we do not edit the photos and videos on a computer, what you see is what you get, a beautiful work of art.
Shipping
Your amazing artwork will be shipped from Veracruz, Mexico.
Yes, both shipments are available.
The cost of shipping is totally free.
For national orders we work with Paquetexpress.
For international orders we work with Fedex International.
Shipping time for national orders is 1-3 days.
Shipping time for international orders is 3-5 days.
Yes, the customer can decide if the delivery will be to the home address or package offices.
Yes, we send a message with a photo of the guide and the tracking number to track your package.
All our sculptures have a high-class packing materials which guarantees that during the journey from the factory to your home it will arrive in perfect conditions. The packaging is reusable, this means that will help you transport the piece if you want to change its location, the packaging consists of three layers of protection:
1.- Black foam block.
2.- Rigid cardboard box.
3.- Compressed cardboard pillars.
In case that your order has not fulfilled the delivery time by Pieri Gallery, you have the right to claim and request a refund of the payment received.
Pieri Gallery is not responsible for delays in delivery times of the package services or customs delays.
In the case that the sculpture arrives broken, it is very important that it be reported to Pieri Gallery within the first 15 days of received the artwork.
We recommend you to evidence with photos and videos of how you received the order, once the evidence is provided, the process of replacing the piece or returning the payment received begins.
Payment
Mexico payments can be made by bank transfer, deposit or cash at our offices located in Veracruz, Mexico.
International payments can be made by Binance, WISE, debit or credit card via PayPal.
All prices on our website are in US dollar but we accept all world currencies like MXN, USD, EUR, CAD, etc.
If your sculpture is available for immediate delivery, you must pay 100% of the cost of the sculpture before it is shipped.
In case the sculpture is not available for immediate delivery, we need 50% of the cost of the sculpture to produce it, until the sculpture work is completed we will send you photos and videos of how it looks and the remaining 50% of the cost of the sculpture must be paid before it is shipped.
No, all our prices are the same for all countries in the world.
No, all our artworks are very exclusive and limited edition, that´s why they have a high value that cannot be discounted.
*We do not accept collaborations with influencers or public figures.
You have the claim to request to a full refund without giving any reason.
*The refund only applies to the sculptures handled by Pieri Gallery, for example, Billionaire Duck, Popeye King of the Sea, Richie X Scarface, Monopoly Oil, etc.
*If your sculpture is personalized with logos or phrases, this return does not apply.
The refund will be made within 24 hours after the sculpture has been returned to the offices of Pieri Gallery located in Veracruz, Mexico.
The refund can be by bank transfer, deposit, cash or PayPal.
These legends appear to customers can identify which sculptures are sold out and which can be produced again.
SOLD OUT: This means that the sculpture cannot be produced again.
ON REQUEST: This means that the sculpture can be produced again.
Paintings
Info
All art paintings are designed and painted by the Mexican artist Pieri located in Veracruz, Mexico.
The art paintings are painted on various types of surfaces, for example, canvas, metal, dollars, newspapers, etc.
The painting techniques used are diverse, for example, acrylic, spray, airbrush, glitter, etc.
The finish of the art paintings is a very high quality epoxy resin encapsulation which will help to give shine and protection to the artwork.
You can find them on our website pierigallery.com where you will find all the detailed information such as price, specifications, delivery date, etc.
Or you can contact us through our instagram @pierigallery
To buy an art painting you need to contact the artist Pieri by mail, instagram or whatsapp. Our website only works as a product catalog, it is not an e-commerce.
In case the art painting is not available for immediate delivery, it will need to be made to order and the delivery time is usually 2-3 months depending on the availability in the artist Pieri agenda, we know that it is a long time, but keep in mind that all our artworks are 100% handmade with a lot of love and dedication.
*Normally we do not handle stock, we always limit the production of all our artworks to guarantee exclusivity, the only way to know if there is any artwork for immediate delivery is by contacting directly the artist Pieri.
Yes, all the art paintings are unique pieces, this means that they cannot be replicated in the future.
All the art paintings are made under the unique and incomparable style of the artist Pieri.
*Pieri does not accept the orders of replicas or imitations of other artists.
Yes, all art paintings are completely customizable.
Before painting the art painting, we make a digital design of the art painting with the specifications that the client requests. When this design is authorized by the client, the artist Pieri will begin to paint it.
Yes, all art paintings come with a certificate of authenticity autographed by the artist Pieri, it is a leather folder with printed sheets that contain all the information of the artwork, for example: Name, size, year of production, photographs, stamps and autographs.
*We recommend save the certificate of authenticity, because all the art paintings painted by the artist Pieri are unique pieces, which guarantees that in the future all the works will increase in value and can be sold to any buyer or gallery at a higher price than It was acquired.
No, all orders for art paintings are scheduled and the waiting time is normally between 1-3 months depending on the demand for orders, that is, the artist will prepare the artworks as they were scheduled.
Quality and Warranty
Yes, if you receive your art painting damaged by the package services, you have the right to claim a full refund or repair of the artwork within the first 15 days of receiving.
We recommend you to evidence with photos and videos of how you received the package, once the evidence is provided, the process of refunding or repairing the art painting begins.
The art paintings made by the artist Pieri are specially for the interior, this guarantees that the quality will not be affected over time.
We do not recommend exposing them to the outside due to factors such as direct sunlight, humidity, dirt, etc. It has been proven that this tends to degrade the quality of the artwork over the years.
All the art paintings made by the artist Pieri are encapsulated with epoxy resin of the highest quality, this will help to give shine and protection to the work.
Epoxy resin is a combination of two components that when mixed create a smooth, transparent surface with a glass finish. However, in some cases it may present small bubbles on the surface and that´s totally normal.
All art paintings can be repaired, all you have to do is sand the surface and put a new layer of epoxy resin and your painting will be as good as new. This process can only be carried out by the artist Pieri, so it is necessary that you contact him to solve any problem you may have.
All the art paintings by the artist Pieri are made for the interior, so they do not need any special maintenance, just treat it like a glass, you can use a liquid glass cleaner and a soft microfiber cloth to clean it when it accumulates dust.
Yes, all the photos and videos are taken by the artist Pieri with a cell phone, we do not use professional equipment, we do not edit the photos and videos on a computer, what you see is what you get, a beautiful work of art.
Shipping
Your amazing artwork will be shipped from Veracruz, Mexico.
Yes, both shipments are available.
The shipping cost is free for Mexico.
The shipping cost for international orders is normally $400 dlls.
For national orders we work with Paquetexpress.
For international orders we work with Fedex International.
Shipping time for national orders is 1-3 days.
Shipping time for international orders is 3-5 days.
Yes, the customer can decide if the delivery will be to the home address or package offices.
Yes, we send a message with a photo of the guide and the tracking number to track your package.
All our art paintings have a high-class packing materials which guarantees that during the journey from the factory to your home it will arrive in perfect conditions. The packaging consists of two layers of protection:
1.- Glassine paper, polyfoam and bubble wrap.
2.- Corrugated cardboard and compressed cardboard pillars.
In case that your order has not fulfilled the delivery time by Pieri Gallery, you have the right to claim and request a refund of the payment received.
Pieri Gallery is not responsible for delays in delivery times of the package services or customs delays.
Payment
Mexico payments can be made by bank transfer, deposit or cash at our offices located in Veracruz, Mexico.
International payments can be made by Binance, WISE, debit or credit card via PayPal.
If your art painting is available for immediate delivery, you must pay 100% of the cost of the painting before it is shipped.
In case the art painting is not available for immediate delivery, we need 50% of the cost of the painting to produce it, until the artwork is completed we will send you photos and videos of how it looks and the remaining 50% of the cost of the painting must be paid before it is shipped.
No, all our prices are the same for all countries in the world.
No, all our paintings are very exclusive and unique pieces, that´s why they have a high value that cannot be discounted.
*We do not accept collaborations with influencers or public figures.
The refund will be made within 24 hours after the art painting has been returned to the offices of Pieri Gallery located in Veracruz, Mexico.
The refund can be by bank transfer, deposit, cash or PayPal.
This legend means that all paintings are made to order.
*Remember that all the paintings made by the artist Pieri are unique pieces, we can take the paintings that appear on the website as inspiration.
Clocks
Info
Our clocks are made with stainless steel, mineral glass cover and a quality sweeping movement, which means they sweep like a mechanical watch.
Our clocks glow in the dark and have a quiet operation.
They are perfect for a gift.
All clocks include a wooden box made to measure for the clock and personalized with your name.
All our clocks include batteries. The batteries are inside the box, when the clock arrives at your home you have to put them in the back of the clock.
To buy a clock you need to contact the artist Pieri by mail, instagram or whatsapp. Our website only works as a product catalog, it is not an e-commerce.
Currently we only sell the clocks we have for immediate delivery, the only way to know which clocks we have in stock is visiting the instagram account @pierigallery.clocks
If you want a clock that we do not have immediate delivery, contact us.
Yes, artist Pieri can customize your clock with art painting for an extra cost.
Quality and Warranty
Yes, if you receive your clock damaged by the package services, you have the right to claim a full refund or replace the clock within the first 48 hours of receiving.
You will have a 1 year warranty for operation defects, if this occurs, you have the right to request a full refund or replace the clock.
The clocks are specially for the interior, this guarantees that the quality will not be affected over time.
Does not need maintenance, to remove dust you can use a liquid glass cleaner and a soft microfiber cloth to clean
Shipping
Your amazing clock will be shipped from Veracruz, Mexico.
Yes, both shipments are available.
The cost of shipping is totally free.
Shipping time for national orders is 1-3 days.
Shipping time for international orders is 3-5 days.
Yes, the customer can decide if the delivery will be to the home address or package offices.
Yes, we send a message with a photo of the guide and the tracking number to track your package.
Payment
Mexico payments can be made by bank transfer, deposit or cash at our offices located in Veracruz, Mexico.
International payments can be made by Binance, WISE, debit or credit card via PayPal.
No, all our prices are the same for all countries in the world.
The refund will be made within 24 hours after the clock has been returned to the offices of Pieri Gallery located in Veracruz, Mexico.
The refund can be by bank transfer, deposit, cash or PayPal.